Contact

Policies

Refund Policy

Eligibility for Refunds

At Hsinix, customer satisfaction is our top priority. We strive to provide high-quality AI solutions and services, but we understand that situations may arise where a refund is requested. Please review our refund policy below:

  • Refund requests are only applicable for subscription services that have not been fully utilized.
  • Refunds are not available for services already delivered or completed.
  • Refunds are considered for technical issues caused by Hsinix that cannot be resolved within a reasonable timeframe.

Refund Request Process

  • To request a refund, contact our support team at [email/contact link] within 14 days of the payment date.
  • Include your subscription details, proof of payment, and a clear explanation of the reason for your request.

Evaluation of Refund Requests

  • Our team will review all refund requests on a case-by-case basis.
  • If your request is approved, the refund will be processed using the original payment method.

Non-Refundable Items

  • Custom development or consulting services are non-refundable once initiated.
  • Charges related to third-party tools or integrations are non-refundable.

Refund Timelines

Approved refunds will be processed within 7-10 business days.

Have Any Project In Mind?

Amet minim mollit non deserunt insalted ullamco est sit aliqua althrough.
Say Hello!

Subscribe To Our Newsletter!

Subscribe to our newsletter and stay updated.